Have an issue with your Ooni or have a specific question you need an answer to? We’ll try to answer your questions about the Ooni brand and its products. We’ll look at everything from FAQs and tips, to issues you may be experiencing.
Who owns Ooni?
Uuni (now Ooni) was founded in 2012 by husband and wife team, Kristian Tapaninaho and Darina Garland.
Where is Ooni located?
Ooni was founded in Scotland in 2012 but has since gone on to be an international business. The main headquarters is based in Edinburgh but have other offices in Austin, Texas and Bonn, Germany.
When did Uuni become Ooni?
After being founded as ‘Uuni’ in 2012, they decided to rebrand as ‘Ooni’ in 2018. This was a result of people struggling to pronounce or spell ‘Uuni’, as well as being autocorrected to ‘Unni’.
How to pronounce Ooni?
Ooni is pronounced as it is spelled – oo-nee. The pronunciation has always been the same but is now spelled phonetically since the rebrand. Previously, some people were mispronouncing it as ‘you-nee’.
Where do Ooni ship to?
As of August 2022 Ooni’s online stores ship to UK, Europe, USA and Canada. If you are not based in any of these locations you will need to find and independent Ooni stockist.
How long does Ooni take to deliver?
This depends on where in the world you are based,
UK
Standard delivery is 2 working days (Mon-Fri). Free shipping is available on Oven and Accessory orders over £25.
US
Standard delivery is 3-5 working days (Mon-Fri). Free shipping is available on all orders over $35. This excludes Alaska, Hawaii and Puerto Rico.
Canada
Standard delivery is 3-7 working days (Mon-Fri). Free shipping is available on all orders over $45.
Europe
Standard delivery is 3-5 working days (Mon-Fri). Free shipping is available on all orders over €99 to mainland EU, excluding Cyprus and Malta where shipping costs will be charged.
How long do Ooni’s take to heat up?
All Ooni models heat up in 15-20 minutes. The Karu 12/16, Fyra 12, and Koda 12 all heat up in 15 minutes, whereas the Koda 16 takes 5 minutes longer (20 minutes).
Do I need to season my pizza oven/stone?
Yes, it is highly recommend you season your oven before first use.
To do this you’ll need to fire your oven up to maximum temperature and leave it to run for at least 30 minutes before allowing it to cool and wiping the inside down with paper towels. This will ensure any oils or coatings from the manufacturing process are burnt away.
Where to put Ooni pizza oven?
Ooni ovens are designed for outdoor use only so consider this when assembling your oven. Ovens should ideally be placed on metal, stone or wooden tables. Plastic or glass surfaces should be avoided.
Depending on what oven you decide to purchase you should ensure the surface you decide to use can withstand the weight. See our table below which displays the weight of each Ooni model available today.
| Fyra 12 | Karu 16 | Karu 12 | Koda 16 | Koda 12 | |
| Weight | 10kg | 28.4kg | 12kg | 18.2kg | 9.25kg |
What gas for Ooni pizza oven?
Ooni’s gas ovens are designed to be used with propane gas only. These are readily available at DIY stores, garden centres and other retail outlets.
How much gas do they use?
Each oven is different but our table below provides estimated gas usage for each Ooni model.
| Karu 16 | Karu 12 | Koda 16 | Koda 12 | Fyra 12 | ||
| Gas consumption | 0.5kg per hour | 0.34kg per hour | 0.59kg per hour | 0.28kg per hour | n/a |
What wood is needed for Ooni pizza oven?
This depends on what model you decide to purchase.
If using the Ooni Karu 12 or 16 you should only use kiln-fried hardwoods. The Ooni Fyra is fuelled only by wood pellets.
How long do Ooni’s take to cook?
All Ooni ovens are able to cook pizzas in 60-90 seconds if the oven is running at temperatures over 400°C. If you decide to cook at lower temperatures then you can expect this to be slightly longer.
How big is an Ooni pizza oven?
Each oven is a different size. See our table below to see how they compare:
| Fyra 12 | Karu 16 | Karu 12 | Koda 16 | Koda 12 | |
| Unboxed size | 74.2 x 39.4 x 72.6cm | 81.5 x 50 x 83.7cm | 77 x 40 x 80cm | 63.4 x 58.9 x 35cm | 40 x 29.5 x 64cm |
Where to store the Ooni pizza oven?
All Ooni ovens are designed for outdoor use, however, you should avoid storing them outside if possible. To prolong the lifespan of your oven we strongly recommend storing your oven inside. This could be a garage or anything other secure, cool, dry location.
How long do Ooni wood pellets last?
A 10kg bag of Ooni premium hardwood pellets lasts approximately 7-10 hours, with the first pizza using around 300g of pellets.
Wood pellets can only be used with the Ooni 3 and Ooni Fyra models but can be used with other pellet grills and BBQs.
Which oven tastes best?
All Ooni ovens make incredibly tasty pizza, however, if you want that authentic wood-fired taste then try a wood fuelled oven such as the Fyra or Karu.
For a more detailed look at which tastes best take a look at our Ooni gas vs wood guide.
When do Ooni have sales?
Ooni does occasionally offer their products at a reduced price but you have to keep your eyes peeled.
Earlier this year there was a 5-day flash summer sale where they offered 20% off all products, however, this ended on 31st May 2022.
The next date to look out for will be Black Friday 2022. We highly recommend you sign up for their newsletter to make sure you are kept informed about any potential sales they may be having.
And lastly…
What Ooni should you get?
When it comes to deciding which oven to get there is no clear cut winner. This depends on different factors such as your preferences and budget.
Ooni Koda 16 – This model is best if you have a bigger budget, want the convenience of gas and and wish to make large pizzas (up to 16″).
Ooni Koda 12 – The Koda 12 is good if you’re on a tighter budget (£299) but still want the convenience of gas. This oven will only make pizzas up to 12″ in size.
For a detailed look at the Ooni Koda, check out our Ooni Koda 12 vs 16 guide.
Ooni Karu 16 – If budget isn’t an issue then go for the Karu 16. It is Ooni’s most expensive oven yet at £699 but it also their best. It is multi fuelled so it gives you the flexibility to cook with wood or by gas and cooks large pizzas up to 16″.
For a detailed look at the Ooni Koda, check out our Ooni Karu 12 vs 16 guide.
Ooni Karu 12 – The Karu is the second cheapest oven alongside the Koda 12 at £299. It offers flexibility as it can be fired using charcoal, wood, or propane gas. Please note that if you want to run using gas you will need to purchase a separate gas burner, so factor that into your costs when considering your options.
Ooni Fyra 12 – This is currently Ooni’s cheapest model so if you are on a tight budget then this is your best option if you have your heart set on an Ooni. However, this is oven is fuelled by wood pellets only so it is less convenient that other gas options.
Take a look at our Ooni Fyra 12 review and see if this is the right oven for you.
